• Industry overview and analysis
• Business risk determination
  • Market position
  • Operating Efficiency
  • Peer group evaluation
• Financial Risk analysis
  • Understanding past financial performance
  • Projecting future financial performance
  • Assessment of financial flexibility and determination of cash flow adequacy
• Management risk
• Incorporating group, parent and sovereign support into credit assessment

Analytical sessions to understand concepts of transition matrices, default rates, LGD, Expected losses, unexpected losses.

The modules can be covered in a 3 day training programme. If the client so desires, these modules can be offered as discrete programmes. Case studies will be an integral part of the credit risk programme which can be finalized in discussion with the client.

• Quantification of credit risk
• Credit Risk pricing
• Credit Risk portfolio techniques
• Managing Credit Risk

• Types of Credit Risk scoring models
• The merits and demerits of over-engineering
• Standardization without losing customized benefits
• Foundation and building blocks
• Decisions at the strategic level
• Operational level issues and decisions
• Creating a fundamental model
• Automation choices and issues
• Presentation and decision making based on the model
• Calibration to suit economic / environment changes

The development of the entire risk scoring models can be based on the actual credits thereby making the whole workshop more relevant and meaningful.

• Introduction to Retail finance
• Choices for your borrower
• Choices as a lender
• Risk Return Paradigm and Case studies
• Time value of money
• Product & Policy Formulation
  • Selection of Optimal Business Model, Targeting, Sourcing Mix, Profitability, Formulating adequate Credit Norms, Risks & Mitigants
• Sourcing
  • What are the various sourcing models and channels? Are they adequate?
  • How to manage business generated?
  • How to mitigate and control risks associated with channels?
• Credit Evaluation of borrowers
  • Customer Information verification
  • Constraints in information available
  • Reference checks
  • Collateral review
  • Debt servicing analysis
  • Underwriting as per credit norms
  • Pricing of products
• Collections & Recovery
  • Determining Collection model and strategy based on motive, delinquency vintage, costs, workforce efficiency, recovery laws and requirement for legal intervention
• Portfolio Monitoring
  • Early signs of Stress, Remedial Action and re-schedulement Relationship management
  • MIS and controls
• Relationship Management
• Exercises and short case studies

• Macro-Level Concepts
  • Definition of project finance
  • The corporation vs. non-recourse debt analysis
  • Participants and motivation
  • History and evolution of project finance
  • Examples
  • Basic project finance structure (Greenfield, privatization, expansion)
  • The important of accounting conventions (take or pay throughout, ) in project finance
• Description and examples
  • Descriptive types of projects
  • How did projects employ the basic principles
  • Lender checklist for a typical financing and what sponsors need to know about lenders
  • Compare a case study to the checklist
• Process of project finance
  • Beginning of project finance
  • Typical time line (6 months to several years)
  • Feasibility study and financial modeling
  • Roles of the various players
  • Risk sharing among the players; how much risk will the lenders accept
  • Joint and several, offshore escrow, operating leases, sponsor limits
  • Hedging of risks
  • Case studies
• Documentation, rating agencies, loan syndication
  • Project documentation for a green field project
  • Project documentation for an existing (operating) project
  • An outline of the many contracts involved
  • The legal angle
  • Rating agencies' critical role
  • Loan syndication (process and issues)
  • Considerations for the default scenario
  • Examples, case study and risks

• Entry Test to participants – knowledge mapping with the course discussions/ contents
• Definition: Feasibility Analysis (FA)
• Feasibility study and Project management – differences (risks Vs resources)
• FA: Can we manage it?
• Why is FA important?
• Components of FA
• Characteristics of Opportunity Study, Pre-Feasibility and Feasibility Studies
• Five major components of FA (Technology & System, Economic and Environmental, Legal, Operational and Schedule feasibility) (TELOS)
• Other components (Resource an cultural feasibility)
• Outline for Technical Feasibility Analysis (TFA):
  • Site evaluation
  • Organisation & Man Power
  • Technology endowment
  • Raw materials input
  • On-site energy use opportunity
  • Resources assessment for renewable energy technology (where applicable)
  • Base Concept Case (range of options)
  • Stage-wise and cost-wise time frame study for various project components
  • Environmental Impact and Regulatory Analysis (Local, State, others)
  • Slides on KEY ISSUES for major projects and strategies designed
  • Lead time for techno economic clearances etc - Analytics
  • Deliverable (Including comparison of options)
  • Various risk angle perceptions , measurement and analytics
  • Value Engineering chain
• Financial Feasibility Analysis (one important allied component of TFA):
  • Project development, construction and management costs under different structures
  • Financing options
  • Project revenues and cash flows
  • Assessing the elements of project cost and means of finance
  • Deliverables: Economic Analysis including comparison of options
• How to write feasibility study conclusions
• How to present the TFA report
• Case Study: A sample technical and financial data on a Fire retardant Jute Fabric Project will be given to participants. They need to form groups and discuss the technical feasibility of the project
• Role Play: Data on Engineering/ electrical sector given along with a company's financial estimates. Participants to form groups and present their views on the technical analysis of the project
• Evaluation Test

The sector analysis training module broadly addresses two parameters – operational and financial. For each sector, the module shall cover the following:

• Macro Issues
• Industry Overview
• Regulatory Environment
• Business Overview
  • Operations Analysis
  • Market Analysis
  • Management Analysis
  • Peer group comparison
• Financial Overview
  • Profit & Loss performance
  • Working capital assessment
  • Long term funding strategy assessment
  • Cash Flow analysis
  • Equity analysis

The analysis shall get crystallized into specific reports / presentations by the participants:

• Information aggregation, collation and prioritization;
• Standardization of sub-heads and titles;
• Standardization of graphs under each sub-head;
• Usage and types of acceptable sources;
• Methodology for using surrogate variables;
• Assessment of regulatory impact on operations;
• Corporate governance and management assessment;
• Market standing and market share assessment
• Fundamentals of financial analysis
• Creation of a comprehensive assessment framework;
• Acceptable terminology and structure.

It is expected that the entire programme will have two components – theoretical and background material supported by case studies.

• How to write a good credit note
• Structure of the credit note
• Sources of data
• Presentation
• Risk analysis
• Risk factors and mitigants
• Making recommendation on pricing and products

DAY 1

Session I

• Understanding business and business model
• Understanding business
• Business stakeholders and divisions
• Role of financial statements

Session II

• Key financial terms
• Assets and its components
• Liabilities and it components
• Revenue
• Expenses and its components
• Depreciation
• Cash flow terminology

Session III

• Understanding financial statements
• Brief overview of accounting techniques
• Understanding and analysis of Profit and Loss Statement
• Understanding and analysis of Balance Sheet
• Understanding of Cash flow statement and funds flow statement

Session IV

• Ratio Analysis and its interpretation
• Profitability ratios
• Cash flow ratios
• Liquidity ratios
• Capital structure ratios
• Working capital ratios

DAY 2

Session I

• Cost management
• Understanding and Classifying costs
• Absorption and marginal costing
• Break even Analysis
• Variance analysis

Session II

• Budgeting
• Budgeting and Budgetary control
• Time value of money
• Cost of capital
• Investment appraisal methods

Session III

• Financial decision making
• Working capital management
• Managing cash needs
• Capital structure
• Dividend decisions

Session IV

• Basics of Valuation and Forex
• Discounted cash flow and free cash flow
• Concept of terminal value
• Basic Market Multiple Ratios
• Overview of Indian Forex market and terminology

• Introduction to Risk and Uncertainty
• Types of Risks
• Risks from a Bank's perspective
• Risk Management Process, Policy & Identification
• Enterprise Risk Management- An overview
• COSO ERM
• ERM implementation in an enterprise
• Enterprise Governance Practices
• SOX and ERM
• Corporate Culture
• The Open Compliance and Ethics Group (OCEG) Capability Model GRC (Governance, Risk management and Compliance) Standards
• GRC Principles and Board
• Role of Internal Audit in ERM

DAY 1

Session I - Need for Compliance Risk Management

• Ethical lapses in the financial services industry
• Issues related to insider trading
• Cases of Money laundering
• Supervisory lapses
• Problems arising out of reputational risk
• Failures in fiduciary responsibilities

Session II - Understanding Financial Market Framework for Compliance Risk Management

• Markets, instruments, participants, and institutions
• Sales and trading
• Corporate finance
• Asset management and banking
• Private wealth and prime brokerage
• Market behavior
• Key financial market dynamics

Session III - Key Risks faced by financial firms

• Business risk
• Credit Risk
• Operational Risk
• Market Risk
• Counterparty Risk
• Compliance
• Reputational

Session IV - Compliance Risk Management

• What is compliance risk management
• Compliance mission statement
• Code of conduct and ethics
• Policies and procedures
• Centralized vs decentralized structure
• Risks inherent in each type of structure

DAY 2

Session I - Compliance Risk Management- Key Aspects

• Identify risk
• Determine impact
• Coordinate stakeholder needs
• Plan, control and manage
• Mitigate or eliminate
• Policies and procedures
• Training
• Supervision

Session II - Steps in Effective Compliance Risk Management

• Understanding regulatory framework
• Surveillance and reporting
• Conflicts clearing: personal account dealing
• Audit and compliance risk management
• Supervision: setting the tone at the top
• Policy and procedures: development, distribution, enforcement

Session III - Key Regulatory Frameworks

• European Union Directives
• EU Financial Services Action Plan
• Role of FCA and PRA
• Regulatory bodies: Fed, SEC, FINRA, CFTC

Session IV - Anti Money Laundering and Suspicious Activity Reporting

• Understanding Anti Money Laundering guidelines
• Customer due diligence and enhanced due diligence
• Implementation of anti money laundering controls
• Reporting of anti-money laundering measures
  • Cash Transaction Reporting
  • Suspicious transaction reporting
• Other Reports

Day 1: Risk Management

• Risk and Uncertainty
• Definitions and Terminology
• Types of risks
• Relevance of risk to a financial institution
• Conflict of Risk and Returns
• Risk Management Strategy and Process
• Risk policy
• Risk identification
• Risk Measurement and Management
• Risk Measurement (Qualitative Aspects)
• Risk Measurement (Estimation)
• Instruments for Risk Management – derivatives and other methods
• Risk Mitigation
• Risk Monitoring
• Planning and change
• Risk reporting


• Risk accountability pyramid
• Risk intelligence
• Issues related to implementation of risk management

Day 2: Compliance in Banking (history and BASEL II)

• History of banking
• 1929 crisis
• 1933 crisis (Glass Steagall Act)
• GLBA 2000
• Sarbanes – Oxley Act 2002
• BASEL I and II framework
• Financial crisis 2007-09
• 2010 to 2012 - revamping of banking regulations in US, UK and EU
  
  Overview of Basel II
• Current Banking Regulations
• Overview of Basel I and Basel II
• Implementation Schedule of Basel II
• Basel II's Three Pillars
• Pillar 1 – Minimum Capital Requirements
• Role of Central Bank in prescribing parameters for measurement of capital requirements
• Risk-Weighted Assets
• Economic Capital versus Regulatory Capital
• Minimum capital requirements for market risk, credit risk and operational risk
• Pillar 2 – Supervisory Process
  • Internal Capital Adequacy Assessment Process (ICAAP)
  • Supervisory Review – importance, key principles, issues and guidance
  • Risk based supervision (RBS)
  • Risk based internal audit (RBIA)
• Pillar 3 – Enhanced Public Disclosures and Market Discipline
  • Market discipline
  • General considerations underlying disclosures
  • Increased disclosure requirements

Day 3: Compliance in banking (banking products and BASEL III)

Banking products

• Deposits, Cards, Lending, Home Buying, Insurance and Protection, Retirement, Investment and WM, Trading and Other Services ,Investment Banking and Advisory
  

Proposed Basel III Accord and its important features

• Definition and Components of Capital
• Common equity and additional Tier 1 capital
• Tier 2 capital
• Minority interests
• Counter party credit risk
  • Revised metric for credit valuation adjustments and wrong-way risk
  • Collateralised counterparties and margin period of risk
  • Central counterparties
  • Enhanced counterparty credit risk management requirements
• Capital conservation buffer
  • Capital conservation best practice
  • Framework
  • Transitional arrangements
• Leverage ratio
  • Rationale and objective
  • Definition and calculation of the leverage ratio
  • Capital measure
  • Exposure measure
  • Transitional arrangements
• Counter cyclical capital buffer
  • National countercyclical buffer requirements
  • Bank specific countercyclical buffer
  • Extension of the capital conservation buffer
  • Frequency of calculation and disclosure
  • Transitional arrangements
• Reliance on external credit ratings and standards
  • IOSCO's Code of Conduct Fundamentals for Credit Rating Agencies
  • Unsolicited ratings and recognition of ECAIs

Day 4: Market Risk Management

• Risks categorization for banks' supervision
  • Credit
  • Interest rate
  • Liquidity
  • Operational
  • Compliance
  • Strategic
  • Price
  • Reputation
• Introduction to Market Risk
  • Capital charge for Market Risks
  • Role of central bank in prescribing parameters for measurement of market risk
  • Classification of banking book exposures
  • Risk weight functions under IRB
  • Risk identification through market risk factors
• Market Risk Measures & market risk in trading portfolio
  • Risk Measurement Tools and Standards
  • Factor sensitivity measures – duration and modified duration for bonds
  • Use of VaR and other limits
  • Limitations and precautions in using VAR
  • Coherent measures to replace VaR
• Market Risk in Banking Book
  • Measuring and managing liquidity and interest rate risk
  • Various approaches
    
• Market Risk Analytics
  • Stress testing
  • Back testing
  • Calculation of LER to measure credit risk in treasury products
  • RAROC
    

Day 5: Credit Risk Management

Introduction to Internal Rating Based (IRB) Approaches

• Understanding the Risk Components
  • Probability of Default (PD)
  • Loss Given Default (LGD)
  • Exposure at Default (EAD)
  • Maturity
  • Issues involved in estimation of risk elements
• Stress Testing and Back Testing for Risk Components
• Credit Risk for Individual Loans and Portfolios
  • Credit VaR
• Credit Risk Portfolio Models
  • Types of Models – Analytical and Simulation Based
• Credit Risk Management and Strategic Capital Allocation
  • Need for Bank Capital and Role of top management
  • Rating Agencies and Strategic Capital Allocation
  • RAROC and Optimal Capital Allocation
  • Static Methodologies to Allocate Capital Among Business Units
  • Dynamic Capital Allocation

Day 6: Operational Risk Management

• Introduction to Operational Risk
  • Defining Operational Risk
  • Drivers of Operational Risk Management
  • Operational Risk and Shareholder Value
  • Evolution of Operational Risk Initiatives
• Approaches for Measuring Operational Risk
  • Top down approaches
    • Quantitative Risk Measurement
    • Qualitative Risk Measurement
    • Parametric Measurement
  • Bottom up approaches
  • Methodology for setting up prudential limits
  • Monitoring of key risks/performance/control indicators
• Issues in Operational Risk Measurement
  • Data Frequency, severity, scaling and truncation issues
• Scenario Analysis Framework
• Self-Assessment Surveys
• Process controls
• Advanced Measurement Approach (AMA)
  • Introduction to AMA
  • Factoring internal control, Audit Issues and business environment in AMA
  • Factoring of potential losses in AMA calculation.
• Stress testing for Operational Risk

Day 7: Liquidity Risk Management

• Introduction and overview
• Types of liquidity Risk
• Asset Liquidity – bid offer spread, liquidity reserves, holding period
• Causes of liquidity Risk
  • Financial risk
  • Credit rating downgrades
  • Unexpected cash outflows
  • Payment defaults
  • Counter party risk
  • Credit risk
• Liquidity Risk measures
  • Bid offer spreads
  • Market depth
  • Resilience
  • iquidity gap
  • Liquidity risk elasticity
    
• Managing Liquidity Risk
  • Liquidity adjusted VaR
  • Liquidity at risk
  • Scenario analysis – contingency planning
  • Diversification of liquidity providers
  • Use of Derivatives
    

Day 8: Enterprise Risk Management

• Introduction
  • Introduction and Evolution of Enterprise Risk Management
  • The traditional Risk Management Model : Silos
  • The challenges presented by Risk Silos
  • ERM – a centralized Approach to Risk Management
  • COSO framework
  • Components of ERM
  • Managing Enterprise Risk
• Building a risk culture
• ERM Framework and Accountability
• Understanding role of central functions that form the overall ERM framework
  • Compliance,
  • Audit,
  • Legal,
  • Credit,
  • Financial Reporting,
  • IT,
  • HR and
  • Marketing

DAY 1

Session I

• Overview of the Housing finance market

Session II

• Overview of Credit Risk Analysis
• Credit risk , Credit risk analysis ,Process of credit risk analysis

Session III

• Reasons for default on mortgage loans and risks of various borrower categories

Session IV

• Risk based pricing and credit models and credit background check (RBI defaulter's list)

DAY 2

Session I

• Risk analysis of owners of small businesses
  Detailed framework for analyzing the credit risk of SMEs, Information / documents that will be sought, analysis of the information and how to make the decision to lend/not lend.

Session 2 & Session 3

• Case study on SMEs
  Case study on SMEs will be given as a group exercise for participants to evaluate the credit risk of the SME and thereby take a credit decision on lending to the promoter of the SME
• Post disbursement early warning signals
  
  • Financial
  • Operational
  • Banking
  • Management
  • External factors
  Action to be taken by the banks post identification of the early warning signals

• Challenges in evaluating SMEs
• Framework for evaluating SMEs and comparison with the framework for evaluating manufacturing companies
• Understanding in detail the elements of business risk, financial risk and management risk
• Case study to supplement the learnings

• Introduction
  • Entry Test to participants – knowledge mapping with the course discussions/ contents
  • Charting a course for bank finance
  • Top 5 credit related concerns in SME Financing – discussion on each one of them
  • Client Profile – Deeper Understanding
  • View of Indian SMEs
  • SMEs' Characteristics and Preferences
  • SMEs in SCM value chain status
  • Best Global Practices for SMEs
  • Overview of Indian SME Market
• SME landscape, different definitions and general beliefs – discussion
• Basel II Norms for MSMEs
• MSMEs – Internal initiatives & external assistance
• Credit Analysis – discussion and Case Studies ( 2/3 cases)
• Development of SME financing Model – Conceptual frame work
• Drawing cue from Upanishad
• Importance of Tacit Knowledge – Tip from Credit Managers
• SME Business Spectrum – from the eyes of banks
• SME financing - Disconnects from traditional lending approaches (6 specific issues)
• Ways of meeting challenges in SME Lending
• Portfolio management
• Pitfalls in SME appraisal process
• Case Study: Pharma cluster – group discussion and presentation
• Role Play: Travel and Tourism sector- risk dimensions and funding possibilities
• Evaluation Test

• Challenges in evaluating SMEs
• Framework for evaluating SMEs and comparison with the framework for evaluating manufacturing companies
• Understanding in detail the elements of business risk, financial risk and management risk
• Case study to supplement the learnings

• Introduction
  • Entry Test to participants – knowledge mapping with the course discussions/ contents
  • Charting a course for bank finance
  • Top 5 credit related concerns in SME Financing – discussion on each one of them
  • Client Profile – Deeper Understanding
  • View of Indian SMEs
  • SMEs' Characteristics and Preferences
  • SMEs in SCM value chain status
  • Best Global Practices for SMEs
  • Overview of Indian SME Market
• SME landscape, different definitions and general beliefs – discussion
• Basel II Norms for MSMEs
• MSMEs – Internal initiatives & external assistance
• Credit Analysis – discussion and Case Studies ( 2/3 cases)
• Development of SME financing Model – Conceptual frame work
• Drawing cue from Upanishad
• Importance of Tacit Knowledge – Tip from Credit Managers
• SME Business Spectrum – from the eyes of banks
• SME financing - Disconnects from traditional lending approaches (6 specific issues)
• Ways of meeting challenges in SME Lending
• Portfolio management
• Pitfalls in SME appraisal process
• Case Study: Pharma cluster – group discussion and presentation
• Role Play: Travel and Tourism sector- risk dimensions and funding possibilities
• Evaluation Test

• Industry overview and analysis
• Business risk determination
  • Market position
  • Operating Efficiency
  • Peer group evaluation
• Financial Risk analysis
  • Understanding past financial performance
  • Projecting future financial performance
  • Assessment of financial flexibility and determination of cash flow adequacy
• Management risk
• Incorporating group, parent and sovereign support into credit assessment

Analytical sessions to understand concepts of transition matrices, default rates, LGD, Expected losses, unexpected losses.

The modules can be covered in a 3 day training programme. If the client so desires, these modules can be offered as discrete programmes. Case studies will be an integral part of the credit risk programme which can be finalized in discussion with the client.

• Quantification of credit risk
• Credit Risk pricing
• Credit Risk portfolio techniques
• Managing Credit Risk

• Introduction to Risk and Uncertainty
• Types of Risks
• Risks from a Bank's perspective
• Risk Management Process, Policy & Identification
• Enterprise Risk Management- An overview
• COSO ERM
• ERM implementation in an enterprise
• Enterprise Governance Practices
• SOX and ERM
• Corporate Culture
• The Open Compliance and Ethics Group (OCEG) Capability Model GRC (Governance, Risk management and Compliance) Standards
• GRC Principles and Board
• Role of Internal Audit in ERM

DAY 1

Session I - Need for Compliance Risk Management

• Ethical lapses in the financial services industry
• Issues related to insider trading
• Cases of Money laundering
• Supervisory lapses
• Problems arising out of reputational risk
• Failures in fiduciary responsibilities

Session II - Understanding Financial Market Framework for Compliance Risk Management

• Markets, instruments, participants, and institutions
• Sales and trading
• Corporate finance
• Asset management and banking
• Private wealth and prime brokerage
• Market behavior
• Key financial market dynamics

Session III - Key Risks faced by financial firms

• Business risk
• Credit Risk
• Operational Risk
• Market Risk
• Counterparty Risk
• Compliance
• Reputational

Session IV - Compliance Risk Management

• What is compliance risk management
• Compliance mission statement
• Code of conduct and ethics
• Policies and procedures
• Centralized vs decentralized structure
• Risks inherent in each type of structure

DAY 2

Session I - Compliance Risk Management- Key Aspects

• Identify risk
• Determine impact
• Coordinate stakeholder needs
• Plan, control and manage
• Mitigate or eliminate
• Policies and procedures
• Training
• Supervision

Session II - Steps in Effective Compliance Risk Management

• Understanding regulatory framework
• Surveillance and reporting
• Conflicts clearing: personal account dealing
• Audit and compliance risk management
• Supervision: setting the tone at the top
• Policy and procedures: development, distribution, enforcement

Session III - Key Regulatory Frameworks

• European Union Directives
• EU Financial Services Action Plan
• Role of FCA and PRA
• Regulatory bodies: Fed, SEC, FINRA, CFTC

Session IV - Anti Money Laundering and Suspicious Activity Reporting

• Understanding Anti Money Laundering guidelines
• Customer due diligence and enhanced due diligence
• Implementation of anti money laundering controls
• Reporting of anti-money laundering measures
  • Cash Transaction Reporting
  • Suspicious transaction reporting
• Other Reports

• Types of Credit Risk scoring models
• The merits and demerits of over-engineering
• Standardization without losing customized benefits
• Foundation and building blocks
• Decisions at the strategic level
• Operational level issues and decisions
• Creating a fundamental model
• Automation choices and issues
• Presentation and decision making based on the model
• Calibration to suit economic / environment changes

The development of the entire risk scoring models can be based on the actual credits thereby making the whole workshop more relevant and meaningful.

The sector analysis training module broadly addresses two parameters – operational and financial. For each sector, the module shall cover the following:

• Macro Issues
• Industry Overview
• Regulatory Environment
• Business Overview
  • Operations Analysis
  • Market Analysis
  • Management Analysis
  • Peer group comparison
• Financial Overview
  • Profit & Loss performance
  • Working capital assessment
  • Long term funding strategy assessment
  • Cash Flow analysis
  • Equity analysis

The analysis shall get crystallized into specific reports / presentations by the participants:

• Information aggregation, collation and prioritization;
• Standardization of sub-heads and titles;
• Standardization of graphs under each sub-head;
• Usage and types of acceptable sources;
• Methodology for using surrogate variables;
• Assessment of regulatory impact on operations;
• Corporate governance and management assessment;
• Market standing and market share assessment
• Fundamentals of financial analysis
• Creation of a comprehensive assessment framework;
• Acceptable terminology and structure.

It is expected that the entire programme will have two components – theoretical and background material supported by case studies.

• How to write a good credit note
• Structure of the credit note
• Sources of data
• Presentation
• Risk analysis
• Risk factors and mitigants
• Making recommendation on pricing and products

Introduces the most fundamental of HR concepts – that of manpower planning.

• Why is HR planning necessary?
• Elements of HR planning
• How does HR planning tie in with the larger mission and vision of the organization
• Why HR planning is not the responsibility of HR alone

Understand the framework that organizations adopt in order to attract and recruit right talent.

• Importance of employer branding
• The recruitment lifecycle – Job descriptions, Interviews, Offer letters, Performance Appraisals & Exit Interviews
• Traditional recruitment practices
• New age recruitment practices & impact of technology on the recruitment process

Understand the different strategies adopted by organizations in implementing rewards and benefits packages to employees. This is one of the most crucial of HR functions since this directly has an impact on the financials of an organization

• Basic Compensation structures
• Rewards and Benefits
• Tangible and Intangible factors
• Recent trends / Innovation in Compensation structures

Understand the concepts of learning and development, as well as the importance of investing in the same. Investing in upscaling skill of employees leads to huge benefits for organizations and this session tells participants how this is achieved.

• Importance of Learning and Development
• Is L&D a cost centre? - How is ROI on L&D initiatives measured
• What is a learning organization?
• Best practices in L&D